We have a customer-friendly 7-Day Return Policy, meaning you have 7 days after receiving your item to request a return if manufacturing defects arise.
1. Return Qualifications
To be eligible for a successful return, your item must meet these criteria:
- Must hold the official invoice/receipt.
- Must have the original packaging, user manuals, warranty certificates, and complete accessory bundles.
- Must not have been damaged due to misuse, voltage fluctuations, or water exposure.
2. Return Shipping Costs
If the return is due to an error on our part (broken/defective shipment), we will fully pay for return delivery. For other subjective reasons, the shipping fee must be borne by the customer.
