Official Policy

Return Policy

Flexible 7-day return cycle for unopened/defective items with valid proof.

We have a customer-friendly 7-Day Return Policy, meaning you have 7 days after receiving your item to request a return if manufacturing defects arise.

1. Return Qualifications

To be eligible for a successful return, your item must meet these criteria:

  • Must hold the official invoice/receipt.
  • Must have the original packaging, user manuals, warranty certificates, and complete accessory bundles.
  • Must not have been damaged due to misuse, voltage fluctuations, or water exposure.

2. Return Shipping Costs

If the return is due to an error on our part (broken/defective shipment), we will fully pay for return delivery. For other subjective reasons, the shipping fee must be borne by the customer.